Careem App Claims vs Customer Reality

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- Step 1 of 5

Name *

First

Last

Email *

Phone *

What is your age? *

What is your gender? *

How often do you use the Careem app? *

Which of the following Careem services have you personally used? (Select all that apply)

On a scale of 1 to 5, how satisfied are you overall with Careem’s app performance and user experience? *

When you hear “Careem – The Everything App,” what comes to mind first? *

Do you feel Careem delivers equally well across all its services? *

Compared to other apps like Talabat, Uber, or Noon, how does Careem perform overall? *

How easy is it to find what you’re looking for on Careem’s app? *

How easy is it to find what you’re looking for on Careem’s app? (copy) *

Have you ever felt overwhelmed or confused by the number of services in the Careem app? *

Would you prefer a single all-in-one app (like Careem) or separate, specialized apps for each service? *

Do you believe an “Everything App” can truly deliver excellence across all categories? *

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